How to use ABA resources with eFraud Prevention

The strongest programs use both: ABA to strengthen banker knowledge, compliance readiness, and peer learning, and eFraud Prevention to operationalize fraud education for customers and frontline staff—through a branded, always-current, interactive experience.

ABA = Banker training, peer exchange & industry guidance

eFraud Prevention = FI-owned customer + frontline execution

Visual: Where each resource shines

Use ABA to strengthen internal programs and staff readiness, and use eFraud Prevention to scale FI-owned education, engagement, and recovery guidance.

Takeaway: Use ABA to build internal capability (training, certifications, peer exchange and best practices), and use eFraud Prevention to execute FI-owned education, interactive engagement, and recovery guidance for customers at scale.

What ABA does best

ABA strengthens banks internally through professional development, compliance/risk education, peer learning, and industry programming.

Training & webinars: role-based learning across compliance, risk, operations, marketing and more.
Certifications & certificates: professional credentials (including AML/fraud-focused options).
Frontline training: structured learning for bank staff where participating banks have access.
Peer communities & exchanges: member forums for sharing trends, practices, and what’s working.
Conferences & events: venues where bank leaders evaluate solutions and compare strategies.
Consumer education resources: public-facing tools banks can reference/share to help customers avoid fraud.

What eFraud Prevention does best

eFraud Prevention is FI-built infrastructure that turns awareness into action—through branded deployment, interactive tools, staff enablement, and a complete prevention-to-recovery experience.

FI-branded portal Interactive quizzes Risk meters Internal dashboard Frontline enablement Small business resources Fraud + ID theft Recovery guidance

FI-owned + branded deployment: embed as a microsite, iframe, or integrated experience—keeping account holders connected to your institution.
Always-current content & rapid response: publish timely guidance when scams hit the news (or your community) without building content from scratch.
Interactive engagement tools: quizzes, assessments, and risk meters to increase participation, reinforce learning, and improve retention of key safety habits.
Internal dashboards & ready-to-go campaigns: “copy/paste” articles, banners, talking points, and communications assets for staff.
Frontline + digital workflows: consistent scripts, customer handouts, and “where to send account holders” links.
Broader coverage than scams alone: fraud, identity theft, account takeover, phishing/social engineering, payment app fraud, and emerging tactics.
Small business education: invoice scams, BEC, payroll scams, wire fraud, vendor impersonation, and more.
Recovery & victim support pathways: clear next steps when prevention fails—reporting guidance, recovery checklists, and practical help.

How ABA consumer campaigns fit (and how eFraud Prevention makes them more effective)

#BanksNeverAskThat #PracticeSafeChecks

ABA’s consumer awareness campaigns provide trusted, high-visibility messaging and seasonal materials (social posts, videos, digital graphics, and practical tips—especially for check safety and small business customers). eFraud Prevention acts as the rocket fuel—extending those campaigns into an always-on, FI-branded experience that drives repeat learning and real behavior change.

What ABA campaigns deliver

National awareness + trusted framing
Seasonal campaign materials (social + video + graphics)
Consumer tips and check safety messaging (including SMB audiences)

How eFraud Prevention becomes the “rocket fuel”

Turns campaign messages into FI-branded landing pages and education hubs
Adds interactive tools (quizzes + risk meters) to increase engagement and retention
Equips staff with frontline scripts, handouts, and ready-to-deploy posts
Expands beyond check fraud into scams, fraud, ID theft, and small business protections
Keeps education going after the campaign ends with always-current content

How they work together (recommended operating model)

Use ABA to strengthen your internal program and staff knowledge—use eFraud Prevention to deliver a branded, interactive customer experience and frontline-ready resources.

1) Prevent

Publish proactive education

Use eFraud Prevention content and interactive tools across web, branch, email, and social—so customers learn before scams succeed.

2) Strengthen

Build internal capability

Use ABA training, webinars, and programs to keep compliance/risk/frontline teams current on fraud trends and best practices.

3) Share

Use peer learning

Use ABA member exchanges to share what’s working, compare notes on emerging scams, and improve controls and communications.

4) Recover

Guide next steps + reinforce habits

Use eFraud Prevention recovery pathways and follow-up education to reduce repeats and improve customer outcomes.

Positioning line (use in meetings)

ABA strengthens the institution. eFraud Prevention turns it into customer-facing execution.

Together, they help institutions deliver faster response, stronger trust, less staff burden, and education that reaches every customer segment—including small businesses.

Best-practice ways to use ABA alongside eFraud Prevention

Use ABA training/webinars to keep staff current, then link staff to your eFraud Prevention internal dashboard for ready-to-deploy customer messaging.
Use ABA programs to build expertise—then operationalize learnings with customer-facing tools (quizzes, risk meters, articles, handouts).
Use ABA peer exchange insights to spot trends early—then publish timely guidance through your FI-branded eFraud Prevention experience.
Use ABA campaigns as the awareness “spark,” and eFraud Prevention as the “always-on engine” for sustained education and measurable engagement.