Information Technology

Where we fit in with your responsibilities:

Up and Running in Minutes.

Save time and remove any bottlenecks to productivity. Our service collects no data and or requires user permissions. This lessens your IT department's burden since your users don't need to request access. Freeing up IT’s time to focus on more business-critical tasks.

Risk Resilience.

The speed of reacting to a crisis has triggered new risks such as being unprepared for a locked-down economy. With eFraud Prevention™ you do not have to scramble to adjust since there is no need to building alternative models for fraud support and awareness.

Platform Modernization.

Helping consumers solve problems themselves. Enabling your customers and members to access content without interruption is essential.

Vendor & Labor Optimization.

IT demands are escalating while pressures to keep costs down are intensifying. Outsourcing will bring IT cost down while increasing productivity gains.

Cost & Efficiency.

Helpdesk and end-user support costs are reduced by automating common requests. Digital disruption continues to change the banking landscape and puts pressure on the traditional banking model. We are part of the new dynamic environment for highly efficient IT delivery.

Explaining the Risks.

Even with stronger technology controls, employees working from home must still exercise good judgment to maintain information security. The added stress many people feel can make them more prone to social-engineering attacks. Some employees may notice that their behavior isn’t monitored as it is in the office and therefore choose to engage in practices that open them to other threats, such as visiting malicious websites that office networks block. Building a “human firewall” will help ensure that employees who work from home do their part to keep the enterprise secure.

Virtual Fraud Support.

As more people shift to virtual working, consuming and socializing will fuel a massive shift to virtual activity for everything. It will affect ways of communicating in person as it relates to fraud support.

Looking Ahead.

As consumers quickly embrace the digital economy, your competitive landscape expands. Our service is built to last as you future-proof your foundation in this new world of ever-changing and agile strategic planning.

Late Adaptors.

A long-term impact of the Covid-19 pandemic will be changes in customer / member servicing preferences. Consumers are increasingly looking to run their financial life through apps and online banking. Fraud risks will increase as more people embrace convenience technologies such as P2P Payments and Mobile Apps, especially for late-adaptors and older generations of consumers.

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