Resources
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The financial industry's leading consumer fraud prevention awareness platform.
Explaining the Risks.
Even with stronger technology controls, employees working from home must still exercise good judgment to maintain information security. The added stress many people feel can make them more prone to social-engineering attacks. Some employees may notice that their behavior isn't monitored as it is in the office and therefore choose to engage in practices that open them to other threats, such as visiting malicious websites that office networks block. Building a "human firewall" will help ensure that employees who work from home do their part to keep the enterprise secure.
Replacing Content.
Today, content needs to be reviewed and updated to reinforce your message of compassion and security. We help you publish new "evergreen content" that is relevant now and in the ever-changing future. Consistency is key as 60% of marketers create at least one piece of content each day.
Reinvention of Authority.
Most consumers now believe that financial institutions are an authority capable of protecting them from fraud. Consumer awareness that is both in-person & online is critical to maintaining account holder satisfaction, fighting attrition, and gaining exposure to new prospects. As you continue to expand your brand experience across multiple channels, we offer an opportunity to optimize the customer / member experience.
Looking Ahead.
As consumers quickly embrace the digital economy, your competitive landscape expands. Our service is built to last as you future-proof your foundation in this new world of ever-changing and agile strategic planning.
Content Syndication.
The use of identical or similar content across multiple channels is strategic repurposing that not only reduces the time and expense it takes to develop content, but also helps you reach a wider range of personas across all the channels you use.
Increasing Awareness.
The internet is inundated with notoriously unreliable information, and account holders may not know what information is reliable. You know the threats, but they may not. Increasing awareness is crucial.
Serve, Don't Sell.
Today's best practices include offering content with real value. Everything you share should offer a benefit to whomever is on the receiving end. Fraud awareness is an opportunity to serve others and to build true human connections. The more complex and challenging our world becomes, the more welcome it is to come across as a company who is genuinely interested in helping others.
Late Adaptors.
A long-term impact of the Covid-19 pandemic will be changes in customer / member servicing preferences. Consumers are increasingly looking to run their financial life through apps and online banking. Fraud risks will increase as more people embrace convenience technologies such as P2P Payments and Mobile Apps, especially for late-adaptors and older generations of consumers.
Virtual Fraud Support.
As more people shift to virtual working, consuming, and socializing will fuel a massive shift to virtual activity for everything. It will affect ways of communicating in person as it relates to fraud support.
Platform Modernization.
Helping consumers solve problems themselves. Enabling your customers and members to access content without interruption is essential.
Up and Running in Minutes.
Save time and remove any bottlenecks to productivity. Our service collects no data and or requires user permissions. This lessens your IT department's burden since your users don't need to request access. Freeing up IT's time to focus on more business-critical tasks.
Vendor & Labor Optimization.
IT demands are escalating while pressures to keep costs down are intensifying. Outsourcing will bring IT cost down while increasing productivity gains.
Cost & Efficiency.
Helpdesk and end-user support costs are reduced by automating common requests. Digital disruption continues to change the banking landscape and puts pressure on the traditional banking model. We are part of the new dynamic environment for highly efficient IT delivery.
Service & Support.
A long-term impact of the Covid-19 pandemic will be changes in customer servicing preferences. Consumers are increasingly looking to run their financial life through apps and online banking. Our cloud-based service is designed to support you as consumers change their habits.
Strategic Planning.
The "New Normal" is going to be a world of uncertainty. Saving money and avoiding the hazards of losing money to scammers will be more important than ever before.
Risk Resilience.
The speed of reacting to a crisis has triggered new risks such as being unprepared for a locked-down economy. With eFraud Prevention™ you won't have to scramble to adjust since there is no need to building alternative models for fraud support and awareness.
IAFCI - Annual Conference
The IAFCI and the NE Chapter Annual Training Conference and Exhibitor show is going virtual on August 24-28.
eFraud Prevention™ will again be supporting this important training event as a Virtual Exhibitor. If you are able to attend, please make sure to visit us online or make an appointment for a quick product demonstration. For more information about this conference, please go to https://www.iafci.org
Latest Partnerships
eFraud Prevention™ has partnered with two industry leaders and innovators in fraud prevention, Trust Stamp and KnowBe4.
Trust Stamp offers an effective and eay solution for today's challenging problem of Synthetic Identity Detection & KYC Compliance. KnowBe4 is the industry leader in email phishing simulation awareness and email phishing security management.
Click Here to learn more about how these strategic partnerships can benefit your financial instituion.
Cambridge Savings Bank
In early 2020, Cambridge Savings Bank was named a Community Bank Hero for their creation of unique community partnerships and for going beyond the call to aid their communities in a special time of need. The annual Banking New England Program recognized outstanding philanthropy and selected Cambridge Savings Bank as the overall winner among the best banks in New England. eFraud Prevention™ is honored to be part of their committment to serve others and to build true human connections.
Columbia Bank
In 2020, we welcomed Columbia Bank to our list of fraud prevention partners. Columbia Bank is a Northwest community bank headquartered in Tacoma, Washington, with over 14 billion in assets and the expertise to meet the evolving needs of businesses and individuals. Established as a single branch in 1993, Columbia Bank now has 150+ branch locations located throughout Washington, Oregon and Idaho.
Educators Credit Union
In 2020, we welcomed Educators Credit Union to our list of fraud prevention partners. Educators Credit Union is a 2.3 billion in assets credit union located in Wisconsin. Formed in 1937 as a way for teachers to save or borrow money. With 24 branch locations and a loyal membership base, Educators continues to grow.
Bristol County Savings Bank
In 2020, we welcomed Bristol County Savings Bank to our list of fraud prevention partners. Bristol County Savings Bank is a Massachsetts community bank headquartered in Taughton. Established in 1846, Bristol County Savings Bank has 20 branch locations located throughout Massachusetts and Rhode Island. With over 2.3 billion in assets, Bristol County Savings Bank continues to explore opportunities to grow and expand in ways that will benefit the communities they serve.
Social Postings & How-To Lists
Written as easy-to-follow "To-Do's", we made it easy for you to save time by simply choosing any trending and important topic to share and assist with your marketing outreach.
How it works:
- Find a trending topic: Simply choose any of our trending topics to copy and paste as a post to any of your social media, web, blog pages, email, or printed communications.
- Add an image: Use one of your images or access a high-resolution image asset from our gallery to add to enhance your social media post.
- Find something that's trending in the news: Check our top 50 most recent fraud headline in our fraud news section and grab related tips to keep people safe.
Coming Soon...
We are developing the following new features to help our clients both manage and provide the most support possible during these ever-changing and difficult times.
Customer Success Manual - This will be your guide to make sure that you take advantage of the many ways our service can be implemented and used by everyone within your financial institution.
Victim Support Follow-Up - We are creating an intuative and easy to use tool to make it simple for you to offer future support for anyone who has been a victim of fraud or identity theft.
Client Dashboard Redesign
We redesigned and added more features to our integration and employee support dashboard.
Social Postings & How-To Lists - Written as easy-to-follow "To-Do's", we made it easy for you to save time by simply choosing any important topic to copy and paste as a post to any of your social media, web, blog pages, email, or printed communications.
Customize Online - Our new dashboard allows to to choose exactly what content you want to include on your Fraud Awareness Hub.
Image galleries - High quality photos to accompany our useful tips for your social media posts.
Health & Wellness Resources + Hub - Last year Citibank launched it's Well+Good content campaign to draw on the growing millennial interest of the wellness space. We loved that idea, hired an expert and were building our version so that our clients can do the same.
Environmental Resources + Hub - Most Americans (70%), including us, think environmental protection is extremely important, especially Millennials. We believe this presents a great marketing and outreach opportunity for our clients.
The annual costs for eFraud Prevention™ pays for itself by helping as few as eight people to avoid becoming victimized by Imposter Fraud, Identity Theft, Check Fraud, Online Fraud, or Telephone and Mobile Scams. Our service helps everyone in your organization including: Marketing, Digital / Social Media, Business Development, Fraud Investigators / CyberSecurity, Risk / Compliance, Operations, Finance / HR.
Support Content
Most people now believe that only financial institutions are capable of protecting them from fraud. Fraud awareness offers important support content that can be used in print, social media, website, blog, and all other marketing channels.
Our service also used by many clients for employee training, customer / member support and as an internal "go-to" content hub for marketing content that includes: up-to-the-minute articles, victim resources, high res images, videos, online quizzes, news headlines, fraud alerts and explainer animations.
We create thousands of pieces of authentic, engaging content for you use and repurpose. Helping you to complete and enhance what you're already doing with your current marketing strategies or campaigns.
Content Hub
The number one fear for almost every adult is financial security. That security is threatened or eliminated when someone becomes a victim of any one of the hundreds of scams attacking people every day by email, social media, paper mail, telephone, mobile, and web. Preventing fraud through awareness and education presents a huge opportunity for marketing managers.
Hub Features
- Completely Managed Hub
- Latest News & Alerts
- Victim Support Resources
- Well Organized Content
- Fraud Safety Search
- Online Quizzes
- Video Learning
- Business CyberSecurity Hub
- Smart ChatBot
Benefits
- Easy to Understand
- Non-Technical
- Easy to Print
- Updated Daily
- Easy to Follow
- Employee Training
Value
- Set-Up Costs: None
- Set-Up Time: One hour
- License Fees: None
- Cost to Consumers: None
- Cost to Small Businesses: None
- Additional Cost Per Branch: None
- Additional IT Investment: None
- Equipment / Software: None
Streamline your fraud awareness.
Consumer awareness that is both in-person & online is critical to maintaining account holder satisfaction, fighting attrition, and gaining exposure to new prospects. We help you distribute information with actionable measures and practices to spot and stop scams.
In this era of social engineering fraud, consumers are more fearful than ever and they're putting more trust in their financial institution to protect them from fraud scams and identity theft. People expect their financial institutions to improve their defenses against fraudulent actors looking to steal, sell or use their PII.
Visit us online by efraudprevention.com
Company History
Established in 2004, we are the financial industry's leading consumer fraud prevention awareness platform.
At eFraud Prevention™ | IMPAXEON™ we are making a difference in what concerns everybody the most. Financial safety, wellness, and the preservation of our planet. With our bank and credit union partners, we are making an impact now and for the future of everyone.
Today's best practices include offering content with real value. Everything you share should offer a benefit to whomever is on the receiving end. Fraud awareness is an opportunity to serve others and to build true human connections. The more complex and challenging our world becomes, the more welcome it is to come across as a company who is genuinely interested in helping others.
Most consumers now believe that financial institutions are the authority capable of protecting them from fraud. Consumer awareness that is both in-person & online is critical to maintaining account holder satisfaction, fighting attrition, and gaining exposure to new prospects. As you continue to expand your brand experience across multiple channels, we offer an opportunity to optimize the customer / member experience.
We offer a solution that helps to fill all your marketing channels to keep everyone engaged. We curate new "evergreen content" that is relevant now and in the ever-changing future. IMPAXEON™ offers thousands of pieces of authentic, engaging content that you can then use and repurpose in print, on social media, on your website and blog, and various other marketing channels.
Established in 2004, eFraud Prevention™ has helped hundreds of public and private organizations to deliver fraud prevention awareness. Today, we are proud to be able to reach and protect millions of consumers in communities throughout all of the United States of America. In addition to our flagship eFraud Prevention™ service, we now offer a way to deliver wellness and environmental content.
IAFCI is a global network of law enforcement, card associations, banks and non-banks, private label issuers, to name a few. eFraud Prevention™ provides the bulk of consumer awareness information on the IAFCI web site. Helping with IAFCI's effort to safeguard the world's economy through teamwork.
eFraud Prevention™ was the first online service dedicated to offering consumer awareness for fraud prevention. We were an established online service before the existence of any private or government funded consumer awareness initiatives.
IAFCI is a global network of law enforcement, card associations, banks and non-banks, private label issuers, to name a few. eFraud Prevention™ provides the bulk of consumer awareness information on the IAFCI web site. Helping with IAFCI's effort to safeguard the world's economy through teamwork.
Learn more at: IAFCI.org.
Similar to eFraud Prevention™, KnowBe4 understands that employees need to be more aware of the threat landscape and should be able to recognize the red flags in cyber breach attempts. Organizations tend to see their employees as liabilities rather than as assets, who, when trained appropriately and incentivized, can be part of a more robust solution to many problems. People play an undeniable role in an organization's overall security and risk posture.
How KnowBe4 works
Your employees are frequently exposed to sophisticated social engineering attacks. It is time for a comprehensive approach to effectively manage this problem, managed by people with a technical background.
Baseline Testing
They provide baseline testing to assess the Phish-prone percentage of your users through a simulated phishing, vishing or smishing attack. Test our platform yourself for 30 days.
Train Your Users
The world's largest library of security awareness training content; including interactive modules, videos, games, posters and newsletters. Automated training campaigns with scheduled reminder emails.
Phish Your Users
Best-in-class, fully automated simulated phishing, vishing and smishing attacks, thousands of templates with unlimited usage, and community phishing templates.
See The Results
Enterprise-strength reporting. Both high-level and granular stats and graphs ready for management reports. We even have a personal timeline for each user.
Read Case Study on how Knowbe4 helps financial institutions.
Financial Institutions rely on secure, accurate, and efficient identity authentication solutions to protect themselves and their customers. Trust Stamp works with organizations on the cutting edge of financial security to do just that.
How Trust Stamp works
Synthetic Identity Detection
The Evergreen Hash™ is stored in the Trust Stamp Identity Lake and matched against all prior and future Evergreen Hashes™ to prevent duplicate identities (even those that pass KYC by using apparently valid identity documents). This process continues to catch fraudsters using the same face for multiple accounts, allowing financial institutions to give their customers and members peace of mind that their accounts and identities are safe.
KYC & AML Compliance
To address the exponential growth in KYC/AML requirements, Trust Stamp empowers businesses with a completely automated transaction including our facial biometric tools and proprietary document OCR. Trust Stamp's multi-layer, automated, risk-based process speeds the process for both institutions and customers and provides audit trails, compliance reports and fuzzy logic to identify risky transactions and potential non-compliance.
Compliance FAQs
Most Popular Topics
eFraud Prevention is an established and trusted company that has been serving the financial services industry since 2004. Throughout that time, eFraud Prevention has never had a security incident, data breach, or customer complaint. In addition, we have always passed our third-party penetration tests, server intrusion test and vulnerability audits. Our service is integrated within many large U.S. financial institution web sites as well as the leading organization for financial crime investigators (iafci.org).
Firewall Security:
IONOS by 1and1 - eFraud Prevention is hosted at IONOS by 1and1 on dedicated "bare-metal" server. We are the only 'tenant' on that server as it is not shared between other IONOS hosting customers. Unlike many servers in a data centers today, we are not being shared between multiple customers. All web traffic first enters the IONOS server facility before it enters our web server. Our Bare-metal Server account comes with a Firewall Policy center, which lets us control access to which ports are whitelisted on our dedicated web server. At the data center entry level, we block all traffic except for the 8 most commonly used server ports.
Cloudflare - Cloudflare Firewall software is managed within our "bare-metal" server as an additional layer of protection to filter HTTP requests. This allows gives us added security and control over which requests reach our server applications.
Product Integration:
We offer many ways to use or integrate our product. This includes iFrame, EMBED, JavaScript, RSS, PHP, and direct web link. Our service is also used by many clients as an internal "go-to" content hub for marketing content (articles, victim resources, images, videos, online quizzes, news, animations) employee training and customer / member support. This of course would pose no security concerns at all.
Common security concerns regarding the use of IFRAME integration:
Our most common integration method is the "iframe". The "iframe" method of integration is our most commonly used integration method. The iFrame is still the popular form of third-party web site integration and is used by firms such as Google, Facebook, Microsoft, and countless others.Security concerns regarding the iframe method include:
- The use of IFRAME by an untrusted source - eFraud Prevention is an established U.S firm that is vetted, trusted, and has served the financial services industry since 2004.
- Cross Site Scripting Attacks (XXS) - Our service and secure site is not vulnerable to Cross Site Scripting. In addition, our service does not include any web application that allows for user input.
- SQL Injection Attacks - Our service and secure site is not vulnerable to Cross Site Scripting. In addition, our service does not include any web application that allows for user input.
We monitor our web servers and server software 24/7 constantly and run third party scans. You can run your own pentest by using this domain:
https://efraudprevention.net/home/
Additional Processes:
- Databases: Requires complex password and two-factor authentication.
- Content Management System: Requires complex password and two-factor authentication.
- Patches / Updates: All software updates are set to install automatically.
- Anti-Virus: Set at both the network and at the server level.
- Denial of Service: Set at the network level.
- Content Integrity: Content is monitored every hour using server-side software and every 5 minutes using a 3rd party service to provide us with alerts if any unintended content changes occur.
The FFIEC, FINRA, FDIC and NCUA all recommend that financial institution increase consumer education as an effective method of reducing fraud. eFraud Prevention™, LLC was established in 2004 just for this purpose and we are the first service of its kind to offer fraud prevention consumer awareness as a service. We remain the only private company where consumer education is the sole product offering and not as an ancillary service to other product & services.
How we satisfy regulatory requirements for consumer education:
- Offer more fraud prevention resources
- Reach more people across more channels
- Offer real-time advice
- Resolve more questions in less time
- 2-way customer engagement
- 24-hour support
- Provide easier way to report fraud
- Publish timely fraud alerts
- Assist with I.D. theft
- Small business support
Pricing is based on the total assets of your financial institution.
Your total ANNUAL COST for our service is approximately:
$2.40 per 1 million in total assets
Learn more HERE
eFraud Prevention™ does not collect, capture, store, or resell data any data. This includes your specific web site traffic analytics, member or customer information or usage. Absolutely no data is collected, stored or sold by eFraud Prevention™.
eFraud Prevention™ does not resell any services and does not work with any third party firms to generate additional revenue through it's service.
eFraud Prevention™ was established in Connecticut in 2004.
Yes.
Daily.
If you are an eFraud Prevention™ customer, all articles and online quizzes are royalty free and no attribution is required. The eFraud Prevention™ education materials can be used as content for your Web site, print materials, social media content of other electronic forms of communications.
The eFraud Prevention™ consumer portal is designed to be "responsive" and will fit within any dimensions of your web site without have to be re-coded. We do also offer the option for customization if you prefer a different color scheme or the removal of specific content.
eFraud Prevention™, LLC started in 2004 as a spin off from an established Internet consulting firm. Our knowledge of the Internet and the world wide web began in 1995 and continues to the present day. All our consumer education articles are written in-house by our experts and are free for our clients to reproduce, distribute and display. In addition, no attribution to eFraud Prevention™, LLC is required when reproducing, distributing and displaying our consumer education articles.
eFraud Prevention™, LLC attends industry workshops, consults with industry peers, reviews blogs, publications, white papers, newsletters & web site articles from a wide variety of sources to maintain continued education and learning. eFraud Prevention™, LLC does not copy or redistribute any text or images contained on these sites.
eFraud Prevention™, LLC does not require a signed contract or time committment obligations. Everyone is required to follow the "terms of use" that are published on this web site.