What is eFraud Prevention, and how does it work?

Established in 2004, eFraud Prevention™ is the nation’s most comprehensive fraud awareness education platform, helping banks and credit unions educate and protect account holders while supporting frontline teams with practical, real-world fraud resources. We are the education and engagement layer that makes a fraud prevention strategy actually work. In fact, several of our clients (BOKF, Bank United, First Financial Bank, Texas Capital Bank, Founders FCU, Keesler FCU, CommunityAmerica CU, Northwest FCU, Amerant Bank, Mechanics Bank, Fairwinds CU, Tower FCU, NASA FCU, Northwest Bank, Educators CU, First United Bank, Logix Banking, Fourleaf FCU, and Apple FCU) are listed in the top 100 largest banks and credit unions in the US.

What clients say

Trusted by banks & credit unions nationwide

Randy Roewe

Executive Vice President
Chief Risk Officer
First Financial Bank

eFraud Prevention™ makes it easy for our team to publish timely fraud guidance and keep customers engaged — without adding workload.

John Fick

Director, Head of Fraud
Northwest Bank

Providing fraud education proactively has strengthened trust with our customers.

Marc Wilensky

Vice President Communications & Brand Marketing
Tower Federal Credit Union

The content is practical, timely, and aligns with how our credit union communicates with members.

Matthew Overin

Manager – Risk Management
Logix FCU

eFraud Prevention™ helps us conduct smarter scam and fraud prevention.

David Hanoka

Manager – Risk Management
Founders FCU

The biggest value is having credible, ready-to-use fraud education when members need answers — not days later.

Ana Campaneria-Villarini

SVP, Director of Corporate Fraud
BankUnited, N.A.

Fraud awareness has become part of our customer engagement strategy, not just a reaction to incidents.

Jeffrey B. Gerard

Senior Vice President/Chief Risk Officer
Greylock FCU

eFraud Prevention™ saves us countless hours creating fraud content internally.

Steven Levin

Vice President, Marketing & Brand Strategy
NIH Federal Credit Union

It’s rare to find a fraud solution that supports both member education and engagement. This one does both.

Robert F. O’Neill

Security Officer
Northfield Savings Bank

Fraud awareness is now part of how we grow trust — not just reduce risk and setup was easy, and the value was immediate.

Simple, Ready-to-Use Fraud Awareness Solutions

eFraud Prevention is the “rocket fuel” for your fraud program—a FI-built platform that helps you deploy consistent, branded fraud education across every channel without adding workload.

Customer/Member education, ready to publish: articles, videos, courses, handouts, and social posts.
Frontline enablement: red-flag checklists, conversation starters, and “what to do next” scripts.
Campaigns & community engagement: branded toolkits, in-branch materials, and contests.
Always current: fast updates for emerging scams and timely “breaking news” guidance.

Use it alongside anything you already have - ABA resources, in-house programs, fraud tools, core providers, or external partners. They do their job. eFraud Prevention helps you activate, communicate, and scale it to account holders and staff.

Whether you’re marketing, compliance, or fraud operations, eFraud Prevention gives you a single place to keep messaging current, support your teams, and build trust—through a proactive, branded experience your institution owns.

Going Beyond Education

eFraud Prevention doesn’t stop at providing fraud awareness. We partner with financial institutions to develop customized fraud strategies, ensuring they are prepared to address their specific vulnerabilities and challenges. Our services include:

Fraud Prevention Strategies: Tailored recommendations to minimize risk and enhance security measures within organizations.
Marketing Campaign Support: Assistance in creating and executing fraud awareness campaigns to engage account holders and educate the broader community.
Employee Training: Resources and tools to improve fraud detection and prevention awareness among staff.
Community Engagement: Programs and materials to foster trust and educate account holders on recognizing and avoiding scams.

By combining education with proactive strategies, marketing insights, and community-focused initiatives, eFraud Prevention helps financial institutions not only safeguard their customers but also build lasting trust and resilience in the face of emerging threats.

Celebrating 22 Years

We have proudly reached a 22-year milestone. eFraud Prevention offers 55 comprehensive applications tailored to modern banking, equipping financial institutions with tools to enhance fraud prevention and streamline operations.

Innovators In Fraud Awareness

eFraud Prevention™ was the first online service dedicated to offering consumer awareness for fraud prevention. We were an established online service before any private or government-funded consumer awareness initiatives existed.

Great Partnerships

eFraud Prevention is a strategic partner with the International Association of Financial Crimes Investigators (IAFCI). This 12-year collaboration has been pivotal in shaping fraud prevention outreach strategies, offering comprehensive education, and providing robust resources to IAFCI's vast network of over 8,000 professionals.