What is eFraud Prevention, and how does it work?
Established in 2004, eFraud Prevention™ is the nation’s most comprehensive fraud awareness education platform, helping banks and credit unions educate and protect account holders while supporting frontline teams with practical, real-world fraud resources. We are the education and engagement layer that makes a fraud prevention strategy actually work. In fact, several of our clients (BOKF, Bank United, First Financial Bank, Texas Capital Bank, Founders FCU, Keesler FCU, CommunityAmerica CU, Northwest FCU, Amerant Bank, Mechanics Bank, Stellar Bank, ORNL FCU, Fairwinds CU, Tower FCU, NASA FCU, Northwest Bank, Educators CU, First United Bank, Logix Banking, Fourleaf FCU, and Apple FCU) are listed in the top 100 largest banks and credit unions in the US.
Trusted by banks & credit unions nationwide
Randy Roewe
eFraud Prevention™ makes it easy for our team to publish timely fraud guidance and keep customers engaged — without adding workload.
John Fick
Providing fraud education proactively has strengthened trust with our customers.
Marc Wilensky
The content is practical, timely, and aligns with how our credit union communicates with members.
Matthew Overin
eFraud Prevention™ helps us conduct smarter scam and fraud prevention.
David Hanoka
The biggest value is having credible, ready-to-use fraud education when members need answers — not days later.
Ana Campaneria-Villarini
Fraud awareness has become part of our customer engagement strategy, not just a reaction to incidents.
Jeffrey B. Gerard
eFraud Prevention™ saves us countless hours creating fraud content internally.
Steven Levin
It’s rare to find a fraud solution that supports both member education and engagement. This one does both.
Robert F. O’Neill
Fraud awareness is now part of how we grow trust — not just reduce risk and setup was easy, and the value was immediate.
Simple, Ready-to-Use Fraud Awareness Solutions
eFraud Prevention is the “rocket fuel” for your fraud program—a financial institution-focused platform that helps you deploy consistent, branded fraud education as a system, not just a collection of content.
Financial institutions do not need more fraud content. They need a better way to get attention, create memory, guide action, and help reduce losses before they happen. eFraud Prevention makes that possible with ready-to-use tools and resources designed to work the way consumers and small businesses actually learn and make decisions.
- Customer/Member education, ready to publish: articles, videos, courses, handouts, tip sheets, and social posts built to be clear, practical, and easy to use.
- Frontline enablement: red-flag checklists, conversation starters, and “what to do next” scripts that help staff guide account holders in real-world situations.
- Campaigns & community engagement: branded toolkits, in-branch materials, awareness campaigns, and community-facing resources that help your institution stay visible and useful.
- Always current: fast updates for emerging scams, breaking news guidance, and reusable explainer content tied to the threats people are facing right now.
eFraud Prevention helps move fraud awareness beyond one-time alerts, long articles, and generic warnings. Our platform supports a better model—one built around shorter content, plain language, repeated exposure, and guidance tied to real decisions.
Use it alongside anything you already have—ABA resources, in-house programs, fraud tools, core providers, or external partners. They do their job. eFraud Prevention helps you activate, communicate, and scale that effort across your website, frontline, branch environment, campaigns, and account holder communications.
Whether you’re in marketing, compliance, training, or fraud operations, eFraud Prevention gives you one place to keep messaging current, support your teams, and deliver a proactive, branded fraud awareness experience your institution owns.
Going Beyond Education
eFraud Prevention goes beyond providing fraud awareness content. We help financial institutions turn awareness into a working protection system—one that is easier to find, easier to use, and more likely to influence behavior when it matters most.
That means helping institutions move from simply explaining scams to building a stronger framework for prevention, guidance, and trust.
- Fraud Prevention Strategy Support: recommendations for building a more effective awareness approach around behavior, decision-making, and real-world risk.
- Marketing Campaign Support: help creating fraud awareness campaigns that get attention, feel relevant, and reinforce key messages over time.
- Employee Training & Frontline Support: tools and resources that help staff recognize risk, respond consistently, and support account holders with confidence.
- Community Engagement: materials and programs that extend fraud awareness beyond a single page or alert and into the communities your institution serves.
- Segmented Education: resources tailored for different audiences such as consumers, older adults, parents, and small businesses facing different fraud risks.
The result is more than education for education’s sake. It is a stronger, more connected fraud awareness system built to motivate attention, support safer decisions, reduce friction, and strengthen trust.
By combining practical education, timely guidance, frontline support, and audience-specific resources, eFraud Prevention helps financial institutions do more than publish warnings. It helps them build a fraud awareness program that is easier to maintain, easier to scale, and more effective for the people depending on it.
Celebrating 22 Years
We have proudly reached a 22-year milestone. eFraud Prevention offers 55 comprehensive applications tailored to modern banking, equipping financial institutions with tools to enhance fraud prevention and streamline operations.
Innovators In Fraud Awareness
eFraud Prevention™ was the first online service dedicated to offering consumer awareness for fraud prevention. We were an established online service before any private or government-funded consumer awareness initiatives existed.
Great Partnerships
eFraud Prevention is a strategic partner with the International Association of Financial Crimes Investigators (IAFCI). This 12-year collaboration has been pivotal in shaping fraud prevention outreach strategies, offering comprehensive education, and providing robust resources to IAFCI's vast network of over 8,000 professionals.