• eFraud Prevention, LLC services do not involve critical operation activities or shared services, such as internal audit and information technology, or any activities that could cause a bank to face risk if our service fails to meet expectations. In addition, our services only provide information that pertains to preventing fraud, no financial advice is included nor any other information that that could adversely impact bank customers or credit union members, or that could hamper internal operations if the bank or credit union has to find another vendor to bring the function.
  • eFraud Prevention, LLC services do not include identity protection, debt collection programs, or any other program that collects personal information or charges a fee to consumers.
  • eFraud Prevention, LLC does not offshore any function of its business operations, services, content creation, IT, hosting or personnel.
  • eFraud Prevention, LLC content creation and product development personnel have over 25 years of IT and fraud related experience and training.
  • eFraud Prevention, LLC only publishes content that it creates or is available through public license. No intellectual property licenses or copyrights are infringed.
  • eFraud Prevention, LLC will comply and cooperate with any investigation required by the Client.
  • eFraud Prevention, LLC does not engage directly with the customer or member of the Client.
  • eFraud Prevention, LLC does not collect or store any personal or financial information through its services to the Client.

Accessibility Statement

eFraud Prevention, LLC services comply with the World Wide Web Consortium's Web Content Accessibility Guidelines 2.1, Level AA (“WCAG-2.1 AA”), a set of guidelines adopted by a private group designed to maximize the accessibility of web content.

Please note that our websites may link to, or interface with, third-party websites that we do not control. These third-party vendors may not have undertaken the efforts that eFraud Prevention, LLC has to comply with WCAG-2.1 AA standards. Our website informs users when they are about to leave any of the eFraud Prevention, LLC websites.

As the law and accessibility standards continue to change and we strive to deliver the most up-to-date content online, please understand that our efforts to improve online accessibility are ongoing. We encourage you to report any accessibility issues you may encounter by contacting us at or at 800.606.9623 so we can assist you.

How eFraud Prevention, LLC uses Client information

We use only use information in the file we maintain about you, to provide you the services offered by the Site; resolve service and billing disputes; troubleshoot problems; bill any amounts due from you; measure consumer interest in our products and services, inform you about online and offline offers, products, services, events and updates; deliver information to you that, in some cases, is relevant to your interests, such as product news; customize your experience; detect and protect us against error, fraud and other criminal activity; enforce our Terms of Use; provide you with system or administrative messages, and as otherwise described to you at the time of collection.

We may also use personal information about you to improve our marketing and promotional efforts, to analyze Site usage, to improve our content and product offerings, and to customize the Site's content, layout, and services. These uses improve the Site and better tailor it to meet your needs, so as to provide you with a smooth, efficient, safe and customized experience while using the Site.

eFraud Prevention, LLC disclosure of Client information
We will not share your personal information with third parties. We do not sell your personal information to third parties.

Third party links
All third-party links from eFraud Prevention, LLC to a third-party site have a LEAVING SITE NOTICE published with the additional step of approval and consent before leaving eFraud Prevention, LLC site.

Ongoing monitoring
eFraud Prevention, LLC provides an online site to manage and monitor the services offered by eFraud Prevention, LLC.

Strategic purposes of eFraud Prevention, LLC services
Reduce costs, leverage specialized expertise, expand communications, comply with regulatory recommendations as they pertain to fraud education awareness.

Bank management and employees do not require training or additional time to manage Provider services.

Conflict of interest
eFraud Prevention, LLC does not offer any service that conflicts or competes with the Client.

Information Security
eFraud Prevention, LLC has a process in place to assess and mitigate known and emerging threats and vulnerabilities in our data center and web servers. All IT infrastructure and application security programs, including the software development life cycle and results of vulnerability and penetration tests are available to Client. eFraud Prevention, LLC is able to implement effective and sustainable corrective actions to address any deficiencies if discovered during testing.

All eFraud Prevention, LLC data is backed up daily and stored in three separate and secure locations. This backup process is to ensure limited service disruptions or degradations resulting from natural disasters, human error, or intentional physical or cyber attacks.

Physical Security & Reliance on Subcontractors
eFraud Prevention, LLC uses third party services for the hosting of web servers. The company eFraud Prevention, LLC employs one of the largest and most secure data and hosting firms in the world. All software, software patches, hardware are up-to-date and continuously maintained. No other persons other than eFraud Prevention, LLC employees have access to the web servers. eFraud Prevention, LLC does not use any other third party subcontractors.

Information Sources
For the purpose of content creation, eFraud Prevention, LLC may reference information that is offered in the public domain through the following organizations:

  • Federal Trade Commission
  • Department of Homeland Security
  • Department of Commerce
  • U.S. Department of Education
  • U.S. Department of State
  • U.S. Department of Treasury - FINCEN
  • Consumer Financial Protection Bureau
  • CT Commission on Woman, Children & Seniors
  • Federal Communications Commission
  • Federal Deposit Insurance Corporation
  • Information Assurance Support Environment
  • Internal Revenue Service
  • Securities and Exchange Commission
  • United States Postal Inspection Service
  • Various Offices of Secretary of State
  • UK's National Reporting Centre for Fraud
  • Consumer Federation Of America
  • SANS Institute
  • OWASP Internet of Things Project
  • NCEA
  • National Council on Aging
  • CDC
  • National Adult Protective Services Association


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